Returns and Refunds

Have a Problem? I am here to help.


jessica@jessicacollettejewelry.com

I (Jessica) am the Customer Service Department. I am available to help you during normal(ish) business hours. If you are having difficulty placing an order or have any questions, send me an email!

Returns and Exchanges

The return period for standard online orders is 30 days from the delivery date of the package to receive a full and free refund. Late returns are subject to a restocking fee. Custom orders are not returnable. To request a return please email me at jessica@jessicacollettejewelry.com. Items and packaging must be returned in new and unused condition to ensure a refund.