Have a Problem? I am here to help.
Phone: 719-660-0505
jessica@jessicacollettejewelry.com
I (Jessica) am the Customer Service Department. I am available to help you during normal(ish) business hours. Shoot me a text or give me a call. I am more than happy to help! If you are having difficulty placing an order or have questions, you can also email me jessica@jessicacollettejewelry.com.
Returns and Exchanges
The return period for standard online orders is 30 days from the delivery date of the package to receive a full refund. Late returns are subject to a restocking fee. Custom orders are not returnable. To request a return please email us at jessica@jessicacollettejewelry.com. Items and packaging must be returned in new and unused condition to ensure a refund. Refunds do not include shipping costs.
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